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Shipping

"When Should I Order?"

ASAP.
However, know that we aren't going to ship your cake out early.  We are going to ship a fresh cake aimed for the date you've selected.  But dates do fill up, so you don't want to wait. 

When a cake arrives late, some customers have become angry and demanded to know "Why didn't you ship it sooner?"  The answer is: we ship for the date YOU SELECT.  If you want it earlier, set an earlier delivery date.  But we only ship fresh cakes with a minimal shelf life and an assumption for a reasonably on-time delivery, so what to do with that cake when it arrives is your prerogative. 

My final take on this is: I wouldn't have started this company if I didn't understand just how important these occasions are.  That's why we work so hard.  But my best advice is to be fluid in your plans and set delivery for the day before you need it.  It's not a good idea to set delivery for the day you have a party.  Or one safe idea is to plan ahead, order delivery early, freeze the cake, and thaw it on party day.  Or spend the money on a faster/more reliable shipping.  

UPS is also an option at checkout, but know that UPS doesn't deliver on Saturdays or Sundays so you'll need a business day for delivery.

There's no such thing as too early.  Early orders allow us to plan accordingly, but your cake is still baked up and sent close to your date, to optimize getting your pup the freshest and fastest cake possible.  Last minute orders can be limited on designs or flavors, so order now to get what you want.  Please don't select a delivery date and then leave the item in your cart until the last minute, that date may be closed by then.

The only thing we guarantee is to ship your cake on time.  We don't guarantee delivery time.  We are not the shipping company, and cannot control what they do once the package is in their hands.  While we can't control shippers, we typically suggest this Delivery Date chart:

  • Need Monday: Deliver MONDAY/SATURDAY
  • Need Tuesday: Deliver MONDAY
  • Need Wednesday: Deliver TUESDAY
  • Need Thursday: Deliver WEDNESDAY
  • Need Friday: Deliver THURSDAY
  • Need Saturday: Deliver FRIDAY
  • Need Sunday: Deliver FRIDAY

Thanks, y'all.