Refunds & Returns
Because our items are perishable, there can be no returns on purchases. While most pup's and human's enjoy our products, it's inevitable that some will not. O&M does not offer refunds if your dog doesn't like the cake.
Please note that while we do our best to wrap, package, and ship these cakes to arrive in perfect condition, there are certain elements out of our control such as weather or handling. Should your cake arrive severely damaged, please send a picture to email@example.com and we'll do our best to remedy the situation.
Okra & Molly does not hold any responsibility for shipper's delays or mistakes. Late or missing cakes will be addressed on a situational basis with no refunds guaranteed. Should a refund be granted or warranted, refunds are issued minus any transaction/banking fees, and are subject to a 4$ cancellation fee.